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How AI health care chatbots learn from the questions of an Indian women's organization – The Associated Press

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Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
32-year-old girl, Komal Vilas Thatkare, proper, learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis, an area ladies’s group, at her house in Mumbai, India, Feb. 1, 2024. The muse has recruited 80 check customers like Thatkare to assist prepare the bot reply questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Staff of the Myna Mahila Basis, a ladies’s group put together sanitary pads at their workplace in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Tanvi Divate, co-founder and Analysis Supervisor of Myna Mahila Basis, left, teaches 32-year-old Komal Vilas Thatkare, heart, to make use of a chatbot powered by synthetic intelligence developed by the muse at her house in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Physician Barira Chaudhary, second proper, from Myna Mahila Basis, an area ladies’s group, examines a affected person inside a cellular clinic at a slum in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
A lady learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
32-year-old girl, Komal Vilas Thatkare, proper, learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis, an area ladies’s group, at her house in Mumbai, India, Feb. 1, 2024. The muse has recruited 80 check customers like Thatkare to assist prepare the bot reply questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
32-year-old girl, Komal Vilas Thatkare, proper, learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis, an area ladies’s group, at her house in Mumbai, India, Feb. 1, 2024. The muse has recruited 80 check customers like Thatkare to assist prepare the bot reply questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Staff of the Myna Mahila Basis, a ladies’s group put together sanitary pads at their workplace in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Staff of the Myna Mahila Basis, a ladies’s group put together sanitary pads at their workplace in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Tanvi Divate, co-founder and Analysis Supervisor of Myna Mahila Basis, left, teaches 32-year-old Komal Vilas Thatkare, heart, to make use of a chatbot powered by synthetic intelligence developed by the muse at her house in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Tanvi Divate, co-founder and Analysis Supervisor of Myna Mahila Basis, left, teaches 32-year-old Komal Vilas Thatkare, heart, to make use of a chatbot powered by synthetic intelligence developed by the muse at her house in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Physician Barira Chaudhary, second proper, from Myna Mahila Basis, an area ladies’s group, examines a affected person inside a cellular clinic at a slum in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Physician Barira Chaudhary, second proper, from Myna Mahila Basis, an area ladies’s group, examines a affected person inside a cellular clinic at a slum in Mumbai, India, Feb. 1, 2024. The group is coaching a chatbot powered by synthetic intelligence to reply ladies’s questions on sexual reproductive well being. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
Girls be taught to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
A lady learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
A lady learns to make use of a chatbot powered by synthetic intelligence developed by Myna Mahila Basis on the native ladies’s group’s workplace in Mumbai, India, Feb. 1, 2024. The chatbot, at present a pilot challenge, represents what many hope can be a part of the affect of AI on well being care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. (AP Photograph/Rafiq Maqbool)
NEW YORK (AP) — Komal Vilas Thatkare says she doesn’t have anybody to ask about her most non-public well being questions.
“There are solely males in my house — no women,” mentioned the 32-year-old mom and housewife in Mumbai. “I don’t communicate to anybody right here. So I used this app because it helps me in my private issues.”
The app she makes use of is powered by synthetic intelligence working on OpenAI’s ChatGPT model, that Myna Mahila Basis, an area ladies’s group, is creating. Thatkare asks the Myna Bolo chatbot questions and it presents solutions. By means of these interactions, Thatkare discovered a couple of contraceptive capsule and find out how to take it.
Thatkare is one among 80 check customers the muse recruited to assist prepare the chatbot. It attracts on a personalized database of medical details about sexual well being, however the chatbot’s potential success depends on check customers like Thatkare to coach it.
The chatbot, at present a pilot challenge, represents what many hope can be a part of the impact of AI on health care across the globe: to ship correct medical data in personalised responses that may attain many extra individuals than in-person clinics or skilled medical staff. On this case, the chatbot’s deal with reproductive well being additionally presents very important data that — due to social norms — is tough to entry elsewhere.

“If this truly might present this nonjudgmental, non-public recommendation to ladies, then it might actually be a gamechanger on the subject of accessing details about sexual reproductive well being,” mentioned Suhani Jalota, founder and CEO of the Myna Mahila Basis, which obtained a $100,000 grant from the Invoice & Melinda Gates Basis final summer time to develop the chatbot, as a part of a cohort of organizations in low- and middle-income international locations making an attempt to make use of AI to unravel issues of their communities.
Funders just like the Gates Basis, the Patrick J. McGovern Basis and Knowledge.org, are looking for to construct up this “lacking center” in AI growth, particularly in areas like well being and training. These philanthropic initiatives provide builders entry to AI instruments they in any other case couldn’t afford to allow them to remedy issues which are a low precedence for firms and researchers — if they’re on their radars in any respect — as a result of they don’t have excessive revenue potential.
“Not can the worldwide north and high-income international locations drive the agenda and resolve what does and doesn’t must be addressed in native communities within the international south,” wrote Trevor Mundel, president for international well being on the Gates Basis in an October online post, including, “We can not danger creating one other chasm of inequity on the subject of AI.”
The Related Press receives monetary help for information protection in Africa from the Invoice & Melinda Gates Basis.
The Myna Mahila Basis recruited check customers like Thatkare to put in writing actual questions they’ve. For instance, “Does utilizing a condom trigger HIV?” or “Can I’ve intercourse during times?” The muse’s workers then carefully monitor the chatbot’s responses, creating a personalized database of verified questions and solutions alongside the best way that helps enhance future responses.
The chatbot will not be but prepared for wider launch. The accuracy of its responses will not be adequate and there are points with translation, Jalota mentioned. Customers typically write questions in a mixture of languages and will not present the chatbot with sufficient data for it to supply a related response.
“We aren’t but totally positive on whether or not or not ladies can perceive every thing clearly and whether or not or not it’s totally medically correct all the data that we’re sending out,” Jalota mentioned. They’re contemplating coaching some ladies to assist ask the chatbot prompts on behalf of another person, although nonetheless goal to enhance the chatbot so it may be launched by itself.
Dr. Christopher Longhurst, chief medical officer on the UC San Diego Well being, has led the implementation of AI instruments in well being care settings and mentioned you will need to check and measure the affect of those new instruments on affected person well being outcomes.
“We are able to’t simply assume or belief or hope that this stuff are going to be good. You even have to check it,” Longhurst mentioned. He thinks the promise of AI in well being care is overestimated within the subsequent two to 3 years, “However I feel long run, over the subsequent decade, AI goes to be as impactful because the introduction of penicillin in well being care.”
Jalota’s crew consulted with different initiatives funded by the Gates Basis that had been designing chatbots for well being care settings so they may remedy related issues collectively, mentioned Zameer Brey, interim deputy director for know-how diffusion for the Gates Basis.
The Myna Mahila Basis can be partnering with one other Gates grantee to suggest creating privateness requirements for dealing with knowledge for reproductive well being. The muse, which is working with an out of doors know-how agency to develop the chatbot, can be contemplating different steps to assist make sure the privateness of customers.
“We’ve been discussing whether or not we must always delete messages inside a sure timeframe of girls sending it so as to add to this privateness,” Jalota mentioned, as some ladies share telephones with relations.
AP Expertise Author Matt O’Brien contributed from Windfall, Rhode Island.
Related Press protection of philanthropy and nonprofits receives help by means of the AP’s collaboration with The Dialog US, with funding from Lilly Endowment Inc. The AP is solely accountable for this content material. For all of AP’s philanthropy protection, go to https://apnews.com/hub/philanthropy.
Copyright 2024 The Related Press. All Rights Reserved.

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